Frequently Asked Questions

Everything you need to know about shopping with Saya.

What are your shipping times and costs?

We offer standard shipping which typically takes 3-5 business days. Orders over $75 qualify for free shipping, while a flat rate applies to smaller orders.

What is your return policy?

You can return any unused items in their original packaging within 30 days of purchase for a full refund or exchange.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Currently, Saya ships to customers within the United States and Canada. We are working on expanding our delivery zones soon.

How do I contact customer support?

Our team is here to help! You can reach us via the 'Contact Us' form on our website or by emailing support@saya.com.